Refund Policy

At Eco Cln, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free refund policy to ensure your peace of mind.

**Satisfaction Guarantee:**

We stand by the quality of our products and aim to provide you with an exceptional shopping experience. If you are not entirely satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund.

**Refund Process:**

To initiate a refund, please follow these steps:

1. Contact our customer support team at sales@eco-cln.com within 30 days of receiving your order to request a refund.

2. Provide your order number and details of the item(s) you wish to return.

3. Our customer support team will guide you through the return process and provide you with a return authorization, if applicable.

4. Once we receive the returned item(s) and confirm their condition, we will process your refund within 7 business days.

Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

**Conditions for Refund:**

– The item(s) must be returned in their original condition, unused, and with all original packaging intact.

– Returns must be initiated within 30 days of the delivery date.

– Refunds will be issued to the original method of payment used for the purchase.

– We reserve the right to refuse refunds if the returned items do not meet our return policy criteria or if they are returned after the specified timeframe

**Contact Us:**

If you have any questions or concerns about our refund policy or need assistance with your return, please don’t hesitate to contact our customer support team at sales@eco-cln.com. We are here to help you every step of the way.

**Policy Updates:**

We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Eco Cln. We appreciate your trust in us and strive to make your shopping experience as enjoyable as possible.